Consumer Protection

Jackson Consumer Protection Lawyer

Consumer protection laws are designed to protect people from deceptive practices and ensure fair treatment in the marketplace. When businesses or creditors fall short of the legal standard, it’s important that they be held accountable and your rights be protected. Our Jackson consumer protection lawyer is here to help do just that. 

Attorney Wes Stover has over 30 years of legal experience. We help people from Jackson to Laurel and in the surrounding areas. Call (601) 401-8996 today to schedule a free consultation.

Common Consumer Protection Violations

The list of possible consumer violations is extensive, and if you even suspect that you’ve been victimized, please don’t hesitate to call our office. 

These examples are some of the most commonly recurring violations of consumer rights:

Deceptive Advertising

Deceptive advertising involves misleading or false claims made by businesses to promote their products or services. This can include inaccurate information about the product's features, benefits, or pricing. Such practices mislead consumers into making purchasing decisions based on false premises.

False Product Information

Providing false information about a product's origin, quality, or ingredients is another violation of consumer protection laws. If a business falsely claims that a product is made in a specific country or uses certain high-quality materials, it can mislead consumers and affect their purchasing decisions. For instance, labeling a product as "organic" when it contains synthetic ingredients would be a violation of consumer protection laws.

Undisclosed Fees

Many consumers have experienced situations where they were charged unexpected fees or faced hidden costs when making a purchase. Consumer protection laws require businesses to disclose all relevant fees and charges upfront to enable consumers to make informed decisions. Failing to disclose these fees or burying them in fine print can be considered a violation. 

Telemarketing Fraud

Telemarketing fraud occurs when individuals or companies use deceptive tactics over the phone to obtain money or personal information from consumers. This can include offering fake prizes or sweepstakes and posing as charitable organizations.


Consumer protection laws also seek to protect people from harassment and unfair practices by debt collectors, landlords, or other businesses. Harassing phone calls, threats, intimidation, and abusive collection practices are clear violations of consumer rights.

Why Choose The Law Offices of Wes Stover?

  • Empowering Your Legal Journey
    We are more than a law firm; we're your partner in seeking a brighter future. We stand by your side, providing expert guidance through virtual consultations and direct attorney involvement. Your success is our mission.
  • Virtual Meetings, Real Solutions
    Embrace the convenience of virtual consultations. We understand the importance of accessibility. That's why we offer free virtual consultations, making it easier than ever to get the legal advice you need from the comfort of your own space.
  • Your Legal Ally for Over 30 Years
    Trust in a legacy of excellence. Our track record spans over 30 years, a testament to our unwavering commitment to achieving the best outcomes for our clients. Your legal journey deserves nothing less. Let's create a brighter future.
  • Direct Attorney Engagement
    Experience personalized legal support like never before. We believe in direct attorney-client collaboration. Your case matters, and our attorneys are here to work closely with you, ensuring your voice is heard and your needs are met.

How Our Jackson Consumer Protection Lawyer Can Help

Every case is different, and after we meet with you, we’ll work out a plan for your specific case. Generally speaking, our objective will be to secure your desired outcome as efficiently as possible. 

Here are four possible means of doing that: 

  • Contact the seller: The ideal way to resolve the situation is for our office to write a letter to the seller on your behalf. We can seek to explain the issue and provide available documentation and evidence that supports your claims. If the seller is responsive and willing to address your concerns, this can be a straightforward and efficient way to resolve the violation.
  • Seek alternative dispute resolution: If direct communication with the seller does not result in a satisfactory settlement, we can consider alternative dispute resolution methods, such as mediation or arbitration. Mediation involves a neutral third party who facilitates negotiations with the seller, helping to reach a mutually agreeable solution. Arbitration involves each side presenting their case to a third party, who then has the legal authority to make a binding decision. 
  • Contact consumer protection agencies: The state of Mississippi and the United States federal government have various agencies dedicated to protecting consumer rights and handling complaints. Our office can file a complaint with the appropriate agency, providing details of the violation and supporting evidence. The agency will review your complaint and may mediate on your behalf or take legal action against the violating party. Engaging consumer protection agencies can be a powerful way to hold the seller accountable and protect your rights.
  • File suit in small claims court: Small claims court provides an accessible and simplified process for resolving consumer disputes involving smaller amounts of money. It allows individuals to present their case before a judge and seek compensation for the violation or damages suffered. With over three decades of legal practice behind him, Attorney Stover understands what it takes to present a compelling case in court. 
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A Jackson Consumer Rights Lawyer You Can Trust

We know that consumers who have been misled can often feel abandoned. The “system” can seem big and even frightening. When you have an experienced attorney who understands how the system works and where its pressure points are, it may give you peace of mind. We’ll work hard to achieve your desired outcome

Call The Law Offices of Wes Stover today at (601) 401-8996.

  • "My Case Was Never Overlooked"
    Through out the years, you all have been really helpful. Now that the end of this journey has ended, I would like to say "Thank you for being understanding and ensuring that my case was never overlooked"
    - Grover H.
  • "Professional, Kind and Courteous"

    Wes is very professional, kind and courteous. Of your feelings during this hard time in your life I really appreciate him.

    - Bobbye S.
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